Customer service center (Nanchang) opening on 3rd Nov.
Why is Chinese forwarder not stable to maintain the service to clients and partners?
What happen to loss OP or DOC colleagues so often for forwarder in Shenzhen or Shanghai?
How could Rainbow logistics provide different lever service from others?
The answer is Manpower
The Intention of Rainbow logistics is to supply a stable and efficient logistics service to our clients and partners, But we have the similar problem as many China forwarders that because of OP or DOC staffs change their jobs so frequently, which makes the service not as good as expected. In order to solve this headache, Rainbow Logistics make a decision to open a Customer Service Center.
Our new Customer Service Center located a very beautiful city Nanchang which is taking 3 hours train from Shanghai or Shenzhen, Nanchang New office is in Wanda Plaza a commercial area HONGGUTAN new district , On 3rd Nov our management and executive team is witnessing the great opening and also welcome the first lot of new employees.
We are fully sure that according to this adjustment, Rainbow logistics can start to be more stable to offer the highest lever of service to our agents and clients, If you need any support about Operation and Documentation, Please kindly contact our customer service Director Ms. Selina Zhao selinazhao@rainbowell.com.
Here are nice pictures about our Nanchang Customer Service Center.
Selina Zhao Customer Service Director
